UMassFive College Federal Credit Union

Challenge

UMassFive needed robust digital banking solutions to serve a membership with a high aptitude for technology, including students, professors and medical center staff. Tight integration with the account processing system and a single sign-on capability were must-haves.

Solution

UMassFive implemented the ASP version of Corillian Online and Mobiliti, along with Fiserv solutions for bill payment, person-to-person payment and personal financial management.

Proof Points

Just two months after implementation, online banking penetration had risen from 39 percent of members to 42 percent. In the same period, Mobiliti adoption increased from 43 percent of online bankers to 48 percent. Members cite others' enthusiasm about the online banking platform as a reason they've adopted it.