CountryMidWestOne Bank Mobiliti Case Study
With a long-standing commitment to customer convenience and a track record as a market leader, MidWestOne Bank finds the best of both worlds in Mobiliti™.
When the leaders of MidWestOne Bank began looking at mobile banking solutions, their criteria included a list of the usual suspects – the best combination of features, ease of implementation, security, compliance and, of course, price.
Challenge
The leaders of MidWestOne Bank wanted a mobile banking solution that not only offered the features their customers wanted but also integrated with their core banking platform.
Solution
MidWestOne Bank chose Mobiliti for its breadth of features, strong security, ease of implementation, reliable integration and, most importantly, customer convenience.
Proof Points
MidWestOne Bank has realized several benefits:
- Mobiliti is an efficient delivery channel for the bank's services and has quickly grown into a primary customer contact channel
- With the branded app, daily logins to Mobiliti quickly increased from an average of 800 to over 3,000
- Mobiliti integration with other Fiserv solutions has accelerated availability for its customers, giving the bank a competitive edge
- The bank has experienced year-over-year double-digit growth in mobile banking adoption
