Critical Situation Puts Business Continuity to the Test

Data Vaulting™ and dedicated technical support from Fiserv ensured a northeastern U.S. bank was up and running the Monday after facing a potential loss of nearly 20 servers and workstations over the weekend.

Using Data Vaulting and Hosted Recovery services from Fiserv, the bank worked closely with dedicated Fiserv technical support to rebuild its servers and workstations, and reinstate programs and data, with no disruption of service to its customers. Key results:

  • Maintained business as usual for customers
  • Recovered from the loss of its Windows® servers and workstations
  • Took advantage of its hybrid deployment to mitigate the loss of its local data vaulting appliance