AIB had three payment platforms, all of which had some issues or limitations. After an independent review, the bank decided to undertake the Payments Transformation Programme and replace the platforms with a single payments services hub, one of the largest projects undertaken by the bank in recent years.
The Enterprise Payments Platform from Fiserv (formerly Dovetail Payments) provided AIB with the technology to realize the vision of a singular payment hub – processing all payment types in real time, including wire/high-value, ACH and instant payments, all on one platform, with full multi-currency and multi-entity capabilities.