Allegacy Federal Credit Union and Fiserv leverage thorough planning, collaboration and technology to change how conversions are conducted.
Allegacy Federal Credit Union had originally planned their mock conversion to the DNA® core account processing platform for March 20, 2020. However, faced with global travel restrictions resulting from the COVID-19 pandemic, the credit union and Fiserv transitioned the entire multi-day on-site event into a completely remote event. Download the case study to learn more about this technology-driven approach to remote conversion.
Our remote mock conversion to DNA went as smoothly as if the two teams were colocated at our facility. The level to which my team and the Fiserv team used technology to execute the conversion was amazing.
- Cathy Pace, Chief Executive Officer, Allegacy Federal Credit Union