Align Credit Union Case Study

Align Credit Union is squarely focused on meeting the unique needs of its members. To do so, the credit union has employed a digital strategy with mobile deposit powered by Mobile Source Capture™ from Fiserv.

Challenge:

Align Credit Union has a large number of remote members, so the ability to make mobile deposits was important.

Solution:

The credit union already looked to Fiserv for other technology needs, such as XP2 for account processing, Popmoney for person-to- person payments and Mobiliti for mobile banking. So it was an easy decision to rely on Fiserv for mobile deposit.

Proof Points:

Align leaders have been happy with the adoption rate of mobile deposit, and credit union employees appreciate its convenience. The capability helped Align retain remote members the credit union gained in a recent merger.

  • Country
  • United States
  • Solution
  • Customer & Channel Management, Mobile Solutions
  • Industry
  • Banks
  • Published
  • December 2015

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