Policyholders say their No. 2 concern related to billing and payments is being late with their payment. Chasing overdue payments costs you money and causes customer friction.
Your policyholders want fast, easy ways to see and pay their bills. Research results show four areas where customers are clear about what you can do to help them pay you on time.
Download the infographic below to see how you can drive more online payments and recurring billing and how e-bills and digital notifications are tied to your policyholders' satisfaction.