Financial institutions that are able to help customers proactively manage their finances in less time have a distinct competitive advantage and the opportunity to build trust and loyalty with their customers. Using the alert capability within Mobiliti: Alerts Engine from Fiserv, you can transform the everyday relationship with your customers into an ongoing, interactive dialogue while simultaneously lowering costs and complying with regulation.
- Supports distribution of alerts via multiple endpoints including SMS, email and push notification delivery
- Alerts preference management – Enables users to subscribe easily for relevant alerts and consolidates that information across your enterprise as required
- Inherent support for real-time and batchbased interfaces across a number of integration technologies
- Supports alerts across multiple lines of business if and as required (such as retail banking, card/payments, small business and commercial banking alerts)
- Integrated customer care, risk management, online and offline enrollment tools, and intelligent reporting