SASB Table: Software and IT Services

Topic Accounting Metric Category Unit of Measure Disclosure Code
Environmental Footprint of Hardware Infrastructure (1) Total energy consumed, (2) percentage grid electricity, (3) percentage renewable Quantitative Gigajoules (GJ), Percentage (%) Energy and Emissions:
Page 62
(1) Total water withdrawn, (2) total water consumed, percentage of each in regions with High or Extremely High Baseline Water Stress Quantitative Thousand cubic meters (m³), Percentage (%) Fiserv does not currently track its water consumption. TC-SI-130a.2
Discussion of the integration of environmental considerations into strategic planning for data center needs Discussion and Analysis n/a Our Facilities: Page 65 TC-SI-130a.3
Data Privacy & Freedom of Expression Description of policies and practices relating to behavioral advertising and user privacy Discussion and Analysis n/a Privacy and Data Security: Page 59 TC-SI-220a.1
Number of users whose information is used for secondary purposes Quantitative Number Privacy and Data Security: Page 59 TC-SI-220a.2
Total amount of monetary losses as a result of legal proceedings associated with user privacy Quantitative Reporting currency None TC-SI-220a.3
(1) Number of law enforcement requests for user information, (2) number of users whose information was requested, (3) percentage resulting in disclosure Quantitative Number, Percentage (%) Privacy and Data Security: Page 59 TC-SI-220a.4
List of countries where core products or services are subject to government-required monitoring, blocking, content filtering, or censoring Discussion and Analysis n/a None TC-SI-220a.5
Data Security (1) Number of data breaches, (2) percentage involving personally identifiable information (PII), (3) number of users affected Quantitative Number, Percentage (%) We do not publicly disclose this metric. TC-SI-230a.1
Description of approach to identifying and addressing data security risks, including use of third-party cybersecurity standards Discussion and Analysis n/a Cybersecurity: Page 57 TC-SI-230a.2
Recruiting & Managing a Global, Diverse & Skilled Workforce Percentage of employees that are (1) foreign nationals and (2) located offshore Quantitative Percentage (%) About Fiserv: Page 10 TC-SI-330a.1
Employee engagement as a percentage Quantitative Percentage (%) We conducted our employee engagement survey in April 2022 and results are pending as of the date of this report. TC-SI-330a.2
Percentage of gender and racial/ethnic group representation for (1) management, (2) technical staff, and (3) all other employees Quantitative Percentage (%) We make our EEO-1 available each year on the Diversity and Inclusion page of TC-SI-330a.3
Intellectual Property Protection & Competitive Behavior Total amount of monetary losses as a result of legal proceedings associated with anticompetitive behavior regulation Quantitative Reporting Currency None TC-SI-520a.1
Managing Systemic Risks From Technology Disruptions Number of (1) performance issue, (2) service disruptions, (3) total customer downtime Quantitative Number, Days We do not publicly disclose this information. TC-SI-550a.1
Description of business continuity risks related to disruptions of operations Discussion and Analysis n/a Cybersecurity: Page 57 TC-SI-550a.2