SASB Table: Software and IT Services
| Topic | Accounting Metric | Category | Unit of Measure | Disclosure | Code |
|---|---|---|---|---|---|
| Environmental Footprint of Hardware Infrastructure | (1) Total energy consumed, (2) percentage grid electricity, (3) percentage renewable | Quantitative | Gigajoules (GJ), Percentage (%) | Energy and Emissions: Page 62 |
TC-SI-130a.1 |
| (1) Total water withdrawn, (2) total water consumed, percentage of each in regions with High or Extremely High Baseline Water Stress | Quantitative | Thousand cubic meters (m³), Percentage (%) | Fiserv does not currently track its water consumption. | TC-SI-130a.2 | |
| Discussion of the integration of environmental considerations into strategic planning for data center needs | Discussion and Analysis | n/a | Our Facilities: Page 65 | TC-SI-130a.3 | |
| Data Privacy & Freedom of Expression | Description of policies and practices relating to behavioral advertising and user privacy | Discussion and Analysis | n/a | Privacy and Data Security: Page 59 | TC-SI-220a.1 |
| Number of users whose information is used for secondary purposes | Quantitative | Number | Privacy and Data Security: Page 59 | TC-SI-220a.2 | |
| Total amount of monetary losses as a result of legal proceedings associated with user privacy | Quantitative | Reporting currency | None | TC-SI-220a.3 | |
| (1) Number of law enforcement requests for user information, (2) number of users whose information was requested, (3) percentage resulting in disclosure | Quantitative | Number, Percentage (%) | Privacy and Data Security: Page 59 | TC-SI-220a.4 | |
| List of countries where core products or services are subject to government-required monitoring, blocking, content filtering, or censoring | Discussion and Analysis | n/a | None | TC-SI-220a.5 | |
| Data Security | (1) Number of data breaches, (2) percentage involving personally identifiable information (PII), (3) number of users affected | Quantitative | Number, Percentage (%) | We do not publicly disclose this metric. | TC-SI-230a.1 |
| Description of approach to identifying and addressing data security risks, including use of third-party cybersecurity standards | Discussion and Analysis | n/a | Cybersecurity: Page 57 | TC-SI-230a.2 | |
| Recruiting & Managing a Global, Diverse & Skilled Workforce | Percentage of employees that are (1) foreign nationals and (2) located offshore | Quantitative | Percentage (%) | About Fiserv: Page 10 | TC-SI-330a.1 |
| Employee engagement as a percentage | Quantitative | Percentage (%) | We conducted our employee engagement survey in April 2022 and results are pending as of the date of this report. | TC-SI-330a.2 | |
| Percentage of gender and racial/ethnic group representation for (1) management, (2) technical staff, and (3) all other employees | Quantitative | Percentage (%) | We make our EEO-1 available each year on the Diversity and Inclusion page of Fiserv.com. | TC-SI-330a.3 | |
| Intellectual Property Protection & Competitive Behavior | Total amount of monetary losses as a result of legal proceedings associated with anticompetitive behavior regulation | Quantitative | Reporting Currency | None | TC-SI-520a.1 |
| Managing Systemic Risks From Technology Disruptions | Number of (1) performance issue, (2) service disruptions, (3) total customer downtime | Quantitative | Number, Days | We do not publicly disclose this information. | TC-SI-550a.1 |
| Description of business continuity risks related to disruptions of operations | Discussion and Analysis | n/a | Cybersecurity: Page 57 | TC-SI-550a.2 |