Statement Advantage™ from Fiserv helps you enrich accountholder experiences and engagement by transforming your statements, notices and other multichannel documents into dynamic marketing and educational tools that drive results.

 

Overview

The average consumer spends up to six minutes reviewing a statement or bill – one hour each year1. Make that time count with best-in-class options for statement composition and production to deliver monochrome, monochrome with highlight color, or full-color documents that incorporate targeted promotional and educational messaging.
 
Financial institutions of all sizes can utilize Statement Advantage and benefit from competitive pricing. The product is integrated with most Fiserv account processing platforms for fast implementation and improved security, and can be integrated with non-Fiserv existing account processing platforms to provide the convenient, secure and personal multichannel interactions accountholders want.

 

Benefits

  • Leverages the Fiserv infrastructure to deliver a high quality, secure document
  • Reduces risk by keeping production files within Fiserv
  • Uses best-in-class composition experience for innovative formats
  • Provides personalized messaging to each accountholder as one component of a multichannel communication strategy
  • Drives results through a single partner that you know and trust
 

Features

  • Creative document design: Fiserv will help you create documents that drive readers' attention to targeted areas for maximum understanding and impact
  • Targeted messaging: Flexible messaging options let you tailor statement content at the accountholder level, letting you combine transactional content with promotional information
  • Client control tools: Manage message content, view production information, review and manage special handling instructions, even conduct audit reviews with WC3®, our web-based client control tool. Plus, track your mailings and view real-time production reports
  • Fully-integrated document delivery: Deliver both printed and digital documents; our solution is fully integrated with online banking environments
  • Operational efficiency: Gain efficiencies by using onserts, reducing warehouse demands and leveraging postal discounts

1Source: Consumer Preferences Documents and Delivery survey, Fiserv, 2016

Terms and Conditions

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Resources

Resource

Well-Timed Words: Monthly Statements Can Enhance Consumer Engagement

Consumers are using all channels, through multiple devices, and they expect a consistent, satisfying experience no matter how they engage, whether through paper, digital or, often, both. It's up to financial institutions to meet–and leverage–those expectations.

Read the point of view paper

Resource

Statement Advantage

Statement Advantage™ is a best-in-class multichannel document solution that provides financial institutions of all sizes with rich options for composition and production to support both print and digital document delivery.

Watch the video

Resource

Getting the Billing and Payments Experience Right Pays Dividends for Billers

Key findings from Fiserv Insights: Ninth Annual Consumer Billing Preference Survey suggest speed and ease of use in how people receive and pay bills are key drivers of satisfaction and loyalty.

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Statement Advantage

Statement AdvantageTM from Fiserv helps you increase the power of that touchpoint by transforming your basic statement into a dynamic marketing and educational tool that drives results and saves money.

Download the brochure

Resource

Neighbors Federal Credit Union Gains Efficiency With Statement Advantage

Neighbors Federal Credit Union simplifies its management of statement production and delivery with Statement AdvantageTM from Fiserv.

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Neighbors Federal Credit Union Describes Seamless Onboarding

Neighbors Federal Credit Union experienced proficiency when onboarding to Statement Advantage™ from Fiserv.

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