Digital Document Advantage from Fiserv provides complete electronic document archival, retrieval and delivery solutions. This allows you to create greater efficiencies with your communications processes by reducing time and costs associated with printing, postage and operational expenses.
Deliver digital documents with email notification and targeted messaging via Digital Document Advantage to help you strengthen customer or member loyalty, and increase revenue by generating demand for other products.
- Email notifications: Include easy, step-by-step enrollment with self-service opt in/opt out presentation, making enrollment fast and user-friendly for results-driven paper suppression initiatives
- Combine multiple notifications into a single communication
- Ability to print should email prove undeliverable – with optimized production to control costs
- HTML or text email messages
- Proactive whitelist management and deliverability services
- Delivery failure (bounce) management and reporting through administrative portal
- E-sign compliance: Consumer-driven preferences using self-service tools, e-sign-compliant self-enrollment and delivery preference management
- Online access: Web services provide a seamless user experience for consumers from your portal