Your financial institution can depend on Fiserv for high-quality products and services including cards, statements, direct marketing services, business essential documents and supplies, and electronic document delivery that provide your institution with cost savings, higher revenue and a competitive advantage.

Economic and regulatory changes are making it more difficult than ever to reduce costs, grow revenue and increase customer satisfaction. While these may seem like competing goals, Fiserv delivers the tools to help you get there.

As your outsourcing partner, we provide products and services that will set you apart while minimizing your investment in new technology. Whether you are a community credit union or a large commercial bank, our services are tailored to the needs of your market, your customers and your institution.

 

Our Solution

Reaching your customers with the right solutions at the right time with the right message is our mission.

Cards

Fiserv offers plastic card manufacturing, personalization, packaging and fulfillment, along with ancillary products including PIN generation and mailers, card carriers, activation labels and verification mailers. With certifications from Visa®, MasterCard®, Discover® and American Express®, we are dedicated to supporting your needs for the timely and accurate delivery of critical payment vehicles including debit, credit, ATM, EMV, contactless, gift, payroll and prepaid cards.

Statements

We compose, produce and deliver transactional documents including DDA, savings and loan statements, notices, checks, letters and tax forms. Our print and electronic documents combine transactional data with promotional and educational information to deliver targeted messaging to your customers aimed at improving response rates, generating incremental revenue and strengthening relationships.

Direct Marketing

Using database analytics and unique creative strategies, we help you acquire new customers and enhance the experience of existing customers to improve retention and strengthen loyalty. We deliver content rich, customized direct marketing solutions through multiple channels including direct mail, email, Web and SMS, based on your customers' preferences.

Business Documents and Supplies

From customized statement stock and envelopes to cashiers' checks and ATM forms, we offer a wide range of products and best-in-class service to save you time and money. Ordering your business documents and supplies is quick and easy with your own eCommerce site, CustomSource™.

Electronic Document Delivery

Electronic document delivery services help you archive and deliver your high-volume e-documents, including statements, notices and other related documents, easily and securely. We are your single source for print and electronic document delivery, supporting your efforts to significantly reduce costs with greater adoption.

 

Benefits

By partnering with Fiserv, your institution can take advantage of these important benefits:

  • Reduced cost and complexity

    – Our industry leadership, experience, vast product offering and state-of-the-art facilities bring greater efficiency and costs savings to your programs
  • New revenue opportunities

    – Cross-sell targeted products and services by leveraging our messaging capabilities on statements, oversized card carriers and other transaction documents
  • More effective, targeted messaging

    – Reach customers with the right message using their preferred channels. We offer several delivery channels including direct mail, email, Web, QR codes, SMS and personalized URLs. Our advanced analytics and technology enables you to provide one-to-one communication that is relevant to each customer, increasing revenue and customer satisfaction
  • Increased control

    – Our sophisticated online management tools allow you to manage content and production, track inventory and handle special requests from your desktop or mobile device
  • Innovative solutions

    – Through print-on-demand technology, we make it easier and more cost-effective to offer research-based payment card designs and full-image photo cards that increase card transaction volume and activation rates
 

Terms and Conditions

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Have a Question For Us?

For more information on Banks & Credit Unions and other Fiserv solutions, call us at 800-872-7882 or contact us.

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