An Integrated Digital Banking Ecosystem Drives Satisfaction, Loyalty and Wallet Share

The new differentiator in the financial services market is the consumer experience across a wide variety of channels and devices. Financial institutions must seek to be the most trusted and convenient place for consumers to manage money and make payments.

In this Boardroom Series session, Steve Shaw, vice president, Strategic Marketing, Digital Banking Group at Fiserv, discusses the advantages of an integrated digital banking ecosystem and actions your financial institution can take to be the most favorable destination for digital financial management.

The Boardroom Series is the online thought leadership community exclusively for Fiserv clients. To join the Boardroom Series, email

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