Experience Forum 2013 Through Social Media


Experience Forum 2013 Through Social Media

Fiserv Forum 2013, the spring client conference, kicks off in earnest tomorrow with general session keynotes from Gen. Colin Powell, USA (Ret.) and Jeff Yabuki, President & Chief Executive Officer of Fiserv. Once again this year, we expect to see a lively discussion on the keynotes, as well as other sessions, on social media.

For the past several years, social media has provided an outlet for attendees to share their opinions and broadcast news from the event to a much wider audience. This year, it's easier than ever to experience Forum through social media. For the real-time event feed, simply search the #fiservforum hashtag on the web or through the Twitter mobile apps. We'll also live-blog sessions from the @Fiserv account, so be sure to follow us there.

Fiserv also has a new social news page where we will feature news highlights from conference, our favorite tweets and posts, and photos and video from Forum. Finally, right here on The Point we will share a daily blog related to the event and feature experts talking about the latest in payments, digital banking, and more.

If you're attending Forum and want to learn more about how to create and maintain an effective social media strategy to reach your customers, you won't want to miss the session with Ben Pankonin, CEO of Social Assurance, and Nicole Fields, Social Media Manager at Fiserv. They'll talk about energizing your community through engagement, social analytics and measurement, customer service on social media, and how to leverage tools to assist with compliance.

"Like the Results of Your Social Media Strategy" will be held at 2:00 PM and 4:00 PM on Tuesday, Apr. 16 in Bellini 2101.

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