Fiserv Forum 2016: Engage and Captivate Your Customer
In a world of rising expectations and significant technological change, how do financial institutions drive new and deeper relationships? In a word: engage. In his Forum keynote, Fiserv President and CEO Jeff Yabuki discussed the accelerating pace of innovation and consumer expectations, explaining how financial institutions can deliver engaging experiences that are essential to how people live and work.
It's time to redefine banking and reimagine relationships. In the Solutions Center at Forum, Fiserv showcased several innovations designed to deliver one-on-one engagement when and where consumers want it – solutions such as Immediate Funds℠, which delivers real-time access to check deposits, and Cardfree Cash℠, which makes cash available at an ATM with only an access code and a PIN.
"It's more than just knowing your customer – the opportunity now is to engage and captivate your customer," stressed Yabuki.
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