No More Swiping: Help Cardholders and Front-Line Staff Navigate the Change to EMV


A behavior that’s been ingrained for decades – swiping a card at the point of sale – is changing. Using a chip card involves inserting the card into a terminal and leaving it there while you complete the transaction. Although it sounds simple enough, navigating the change in behavior will require education of cardholders, merchants and front-line staff at your financial institution.

Check out this how-to video for cardholders, which demonstrates how to use chip-based EMV™ cards.

EMV is a trademark of EMVCo, LLC

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