Most companies don’t think of themselves as billers – because that’s not all they do. We get that. We use the term to refer to our clients’ need to issue bills for the services they provide. And we offer a range of solutions to help them manage bill and statement creation, delivery, payment and remittance processing.

 

Phone bills, utility bills, mortgages, credit card bills – our solutions enable electronic delivery and payment of these types of bills through all types of channels, including biller websites, bank websites, in person and via mobile devices.

Ninety percent of households use two or more bill payment methods. What's more, from month to month, 19 percent of households change how they pay their bills.

Today, billers are offering the choice, ease and convenience consumers expect when it comes to bill payment. See how Fiserv can help you offer billing solutions that are in step with the way people live and work today.

Ninety percent of households us two or more payment methods.

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Resources

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Getting the Billing and Payments Experience Right Pays Dividends for Billers

Key findings from Fiserv Insights: Ninth Annual Consumer Billing Preference Survey suggest speed and ease of use in how people receive and pay bills are key drivers of satisfaction and loyalty.

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Top Five Ways to Drive Customer Satisfaction and Loyalty

The survey looked at U.S. households' billing and payment practices, preferences and attitudes – and revealed important takeaways for billers.

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How Do People Pay?

Seamless, real-time payments options top consumers’ wish lists. Learn more in 2017 Expectations & Experiences: Consumer Payments.

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Photo Op: Moving Paper Statements to Digital

Consumers today are moving money and making payments with their mobile devices – and they expect to do so with ease.

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