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Updated: May 23, 2013 By Tom Roberts, SVP for Electronic Payments Marketing, Fiserv

Google Enters the P2P Fray, and It's a Good Thing

With the entrance of Google (and now, presumably, Square), the universe of social person-to-person (P2P) payments just expanded. [...]

 
Updated: May 14, 2013 By Scott Hess, Vice President, Consulting and Innovations, Fiserv

Smartphone Camera Spurs Innovation in Personal Finance

U.S. Bank has become one of the first financial institutions to make this a reality, and it works through their existing mobile app powered by Mobiliti from Fiserv. Fiserv had been working on this concept for several years, and in 2011, the bank came to us and asked us if we could help them bring the idea to their consumers. Together with an image capture provider, we integrated this functionality with our existing bill pay and mobile platform. [...]

 
Updated: April 18, 2013 By Staff Writer

Enterprise Performance Management: Harmonizing Risk and Financial Performance

The 2008 financial crisis exposed flaws in maintaining a siloed approach to risk and financial performance management. This resulted in increased pressure from regulators and stakeholders on financial institutions of all sizes to take an enterprise-wide view of risk, finance, accounting, compliance and performance management when managing their business. [...]

 
Updated: April 17, 2013 By Staff Writer

Reimagining the Financial Experience

The first day of Forum 2013, the spring conference for Fiserv clients, is in the books. In his kickoff keynote, Fiserv President and CEO Jeff Yabuki asked the standing-room-only audience of more than 4,000 to "reimagine the financial experience of the future" and refocus their strategies to address the dynamically changing realities of a world in perpetual fast-forward. [...]

 
Updated: April 16, 2013 By Brian Boardman, Consulting Director, Revenue Enhancement Solutions at Fiserv

To Better Serve Small Business, Define Their Needs

With profitability from retail lines of businesses under pressure, many institutions are reviewing their strategies for addressing the small business market. [...]

 
Updated: April 15, 2013 By Staff Writer

Experience Forum 2013 Through Social Media

Fiserv Forum 2013, the spring client conference, kicks off in earnest tomorrow with general session keynotes from Gen. Colin Powell, USA (Ret.) and Jeff Yabuki, President & Chief Executive Officer of Fiserv. Once again this year, we expect to see a lively discussion on the keynotes, as well as other sessions, on social media. [...]

 
Updated: March 27, 2013 By Eric Leiserson, Senior Research Analyst, Fiserv

Poll: Late Payments, Increased CSR Calls Among Concerns in Wake of U.S. Postal Announcement

Recently, I blogged about the U.S. Postal Service plan to eliminate Saturday mail delivery, and the potential impact this may have on consumers, billers and financial institutions. [...]

 
Updated: March 13, 2013 By Tom Roberts, Senior Vice President, Marketing, Fiserv

Social Payments: More than Just Splitting the Check

As awareness of person-to-person payments matures, we're getting a more nuanced understanding of the consumer needs that are driving adoption for these services, including the Popmoney® Personal Payment Service from Fiserv. [...]

 
Updated: February 28, 2013 By Monica Orluk, Senior Product Manager, Lending Solutions at Fiserv and President and Chief Operating Officer for Operation Troop Appreciation, a volunteer 501(c)(3) non-profit dedicated to supporting members of the U.S. Armed Forces

Lending a Helping Hand to Veterans and Their Families

At the recent MBA National Mortgage Servicing Conference, I had the opportunity to listen to a panel discussion focused on assisting military families who had mortgage difficulties. [...]

 
Updated: February 11, 2013 By Eric Leiserson, Senior Research Analyst, Fiserv

What a Difference a Day Makes – Or Does It?

The recent U.S. Postal Service announcement that it plans to end Saturday letter delivery made big headlines, but it wasn't entirely unexpected for those in the industry who depend on the USPS for delivery of bills and statements. [...]

 
Updated: January 23, 2013 By Eric Leiserson, Senior Research Analyst, Fiserv

E-Bills: Over 2 Billion Served

We recently passed an important milestone at Fiserv, with more than 2 billion e-bills delivered since 2005. E-bills are electronic versions of paper bills that are delivered through biller, financial institution and third-party websites and mobile devices. Why are we seeing such strong consumer adoption? What are the main benefits according to consumers? [...]

 
Updated: January 09, 2013 By Mike Seifert, Vice President - Enterprise Risk and Resilience, Fiserv

Online Banking Security: Are You Investing in Awareness

How many of these terms can you define? Botnets. Cache Poisoning. Logic Bombs. Malware. Phishing. Spyware. Super Zapping. Zombies. If your job is managing rate spreads and loan risks, you may think that these terms sound like they come from the script of a James Bond movie. But if you've been paying attention to the advisories coming from regulatory agencies and the reporting in the trade press about the increasing amount and type of financial cybercrimes, you've likely heard several of these terms, and others like them. [...]

 
Updated: December 10, 2012 By Staff Writer

The Revolution of Enterprise Content Management for Financial Institutions

While mobile banking and other consumer-facing bank technologies dominate the spotlight, one area of bank IT that is often overlooked is Enterprise Content Management (ECM). The Point recently spoke with Jay Coomes, Vice President of ECM at Fiserv, to get a better understanding of the evolution — and more recent revolution — that is taking place in how financial institutions manage the huge volume of documents and other content that flows throughout their organizations. [...]

 
Updated: October 08, 2012 By Staff Writer

Mobile Payments for Small Business Represent a Big Opportunity for Banks and Credit Unions

In September, Fiserv introduced SpotPay, a mobile payment solution that banks and credit unions can offer to their small business customers and members to accept card payments and deposit checks. Since the launch, SpotPay has received quite a bit of interest for its distribution model that puts financial institutions in the middle of a rapidly growing payments opportunity. David Keenan, general manager of Network Solutions at Fiserv, sat down with The Point to discuss SpotPay, and why financial institutions are best positioned to serve the mobile payments needs of small businesses. [...]