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Webcasts

Watch, listen and share. Our collection of webcasts features product demos, conference presentations, innovation showcases, thought leader POVs, research reports, hot topics and more.

Trends 2012: Innovate to Survive, Grow and Win

In a changing financial services world, how do financial institutions plan for the coming year? Does your institution understand how to best operate in 2012 and seize new opportunities?

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Payments for a Mobile and Connected World

Today's consumers are rapidly adopting mobile technology, and as a result, expect to be able to access financial services via their mobile device. Financial institutions are responding to this demand, delivering services through this must-have and complementary digital channel.

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Billing and Payment Best Practices: Driving Savings, Satisfaction and Loyalty

Mounting industry research shows that billing and payment can be a lever for billers to not only reduce costs, but also to increase customer self-service and boost retention and satisfaction. In this video, Forrester Research senior analyst Emmett Higdon discusses the value in effectively positioning and promoting billing functionality to your customers, as well as throughout your organization.

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See How Quickly the CEO Loses $100 in Vegas

Watch as Fiserv President and CEO Jeff Yabuki shows how easy – and how fast – it is to send money online to someone with ZashPay®. Simply log on, enter a name and send money. It's that easy!

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Innovative Cross-Channel Banking Today

Fiserv and Microsoft® demonstrate the cross-channel banking experience. No matter how customers choose to interact – in person, online, on the phone or via mobile devices – financial institutions can ensure that every experience is meaningful by giving their staff innovative tools to illustrate the financial conversation.

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10 Reasons Why Banks Should Market to Gen Y

How well do you know your Gen Y customers? This growing demographic is tech-savvy and more mobile than their predecessors. Learn how to reach them.

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Outsourcing: Seizing the Competitive Advantage

Watch as Virginia Garcia,Vice President of Strategic Insights at Fiserv, explains why outsourcing is a smart strategy for business growth.

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Need to Repay a Friend? Try ZashPay

Whether it’s to repay a friend, contribute to a fundraiser or pay dues, allowances or the babysitter, people want faster and easier ways to send money. With ZashPay® Personal Payments from Fiserv, they can do just that. Watch this video to see how easy it is.

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Once Upon a Time

Remember when things weren’t so convenient? From how we work, to how we pay bills, to how we bank, things have certainly changed for the better. Watch these Generation Z kids as they remind us how life used to be — and find out why they’re glad it’s now instead of then.

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Riding the Next Wave of Check and ACH Processing

Learn how financial institutions can utilize new check and ACH processing capabilities — including remote capture — to lower costs and improve customer service in this Fiserv Boardroom Series video featuring Teri Carstensen, President of Item Processing and Remittance Solutions at Fiserv.

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The Oldest Form of Payment in Demand More Than Ever

In this Fiserv Boardroom Series video, Brian Jorgenson, Director of Product Management for Cash & Logistics at Fiserv, shows how financial institutions can manage cash deposits more effectively.

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Simplifying Personal Financial Management

Hear Geoff Knapp, Vice President of Online Banking and Consumer Insights at Fiserv, discuss how financial institutions can simplify personal financial management for their customers by taking advantage of the latest Web 2.0 and Rich Internet Applications (RIA) technology.

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Small Business Lending: An Underserved Market Waiting to be Tapped

Virginia Garcia, Vice President of Strategic Marketing at Fiserv, explains why small businesses may represent a goldmine for community banks and credit unions.

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Making Banking Easier for Customers

"Having trust in the minds of consumers is an important prerequisite for financial services," says Tesco Bank CEO Benny Higgins. In this video, courtesy of the British Bankers' Association, he discusses why Tesco Bank selected Fiserv and Portrait Software to leverage customer intelligence for improved customer service, loyalty and retention.

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Fiserv Boardroom Series Celebrates 10,000 Members

There are more reasons to celebrate the Fiserv Boardroom Series — now that we’ve reached 10,000 members! To mark the milestone, our AVP of Strategic Marketing, Lori Stafford-Thomas, gives an Apple iPad to one lucky member, Pam O’Leary, CIO of South Shore Savings Bank.

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Online Community Sneak Peek

Are you a part of the financial services industry's leading online thought leadership community? Join the Fiserv Boardroom Series — designed exclusively for Fiserv clients.

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