This white paper explores the onboarding process and presents the ten best practices Fiserv identified through a study of five super-regional banks. Fiserv evaluated the following onboarding processes: account opening, online banking, bill payment enrollment and activation processes. These best practices provide banks and credit unions with a roadmap to evaluate and strengthen existing practices, resulting in improved financial performance for your organization.
While no financial institution should set out to be the next Amazon.com, there are a few tricks bankers can learn from online retailers in order to bo […]
Fiserv conducted a survey to examine the interest consumers have in connecting with financial institutions through social media. To participate, respo […]
Taking place October 9-11 in Washington, DC, BAI Retail Delivery 2012 provides invaluable tools and actionable information to help you transform your […]
