Originate and service loans and leases more quickly and efficiently while minimizing risk to your lending operations. Fiserv offers superior loan processing solutions that reduce costs, generate revenue, allow you to stay focused in an increasingly competitive landscape, and position you for future growth.
Sound decision making and speed are important in the lending business. With both revenues and profit margins being squeezed, every customer contact must produce the best possible return. This requires solutions that automate and consolidate lending processes so you can boost your efficiency and reduce transaction costs.
Whether you're a high-volume originator or loan servicer, community bank, credit union or captive auto lender, you must also provide excellent customer value and minimize organizational risk. With the right combination of lending services and integrated technology solutions, Fiserv can help you deliver top-quality customer service while enjoying the peace of mind that comes with real-time processing and risk management.
Whatever the size or make-up of your loan portfolios, Fiserv provides solutions that allow you to react more quickly to changing markets and consumer expectations.
- Auto finance options that expedite vehicle sales and high-touch outsourced solutions for customer support, vehicle remarketing and collections
- Origination options that streamline lending operations and strengthen customer relationships
- Servicing options for real estate and consumer loans and indirect auto financing that increase productivity and drive portfolio profitability
- Integrated default management solutions that help determine the best loss mitigation strategies for you and your borrowers
- Secure electronic document-exchange offerings that replace paper, save time and reduce cost throughout the lending life cycle
- Full-spectrum business process outsourcing services that scale quickly, with customized programs to meet your specific business goals
Our lending solutions result in significant increases in transaction speed and volume and make it possible to book a loan, post a payment and sell to an investor all on the same day.
- Grow customer relationships. Our loan management systems provide valuable insights and consolidated views of customer needs and credit-worthiness
- Reduce risk and regulatory exposure. Our solutions simplify reporting and regulatory compliance efforts, while providing risk analysis, integrated default management controls, and a graduated approach to secure, paper-free lending
- Increase productivity. With systems that automate manual processes and share functionality across product lines and departments, Fiserv helps lenders save time and money with each transaction
- Effectively manage operations. Flexible deployment options and configurable, client-defined software components improve business processes and help you meet the needs of your organization
What We Offer
Contact and Servicing Center
Contact and Servicing Center from Fiserv provides high-touch interactions that result in superior customer service, help capture market share, and optimize customer lifetime value.
- Indirect Automotive Finance Indirect automotive lending solutions from Fiserv enable you to minimize risk, expedite vehicle sales, maintain compliance and satisfy borrowers.
Lending Managed Services
Lending Managed Services from Fiserv allows you to outsource selected business processes to achieve greater efficiencies and economies of scale.
- Loan Origination Fiserv offers a full range of loan origination systems that fit the needs of diverse lenders, streamline their lending operations and strengthen their customer and member relationships.
- Loan Servicing Process all retail loans using one solution that ties together all of a borrower's loans. Consolidate loan servicing functions and create one debt service operation without the limitations imposed by legacy systems.
Fiserv offers comprehensive default management capabilities that let you manage loan portfolio risk from early intervention and loss mitigation through REO and asset disposition. With Fiserv technology and services you can respond more effectively to customer needs and more quickly to competitive and regulatory pressures.
- Paper-Free Lending Secure, electronic options streamline loan processes throughout the lending life cycle. Our single-vendor solution lets you adopt cost-saving eMortgage capabilities at a pace that suits your business requirements.