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Electronic bill payment users are more loyal and 50-70 percent more profitable on average. With a choice of electronic billing and payment solutions offered by Fiserv, you can meet the demands of your most Internet-savvy customers, regardless of your institution's size.
EBP for billing organizations
If you are a billing organization looking to leverage EBP as a valuable touch point to optimize growth and build customer relationships, we can help.
Learn more about Biller Solutions
EBP for financial institutions
With the number of consumers and businesses paying bills online at an all-time high, it's more important than ever to provide them with a bill pay solution that is intelligent, intuitive and interactive. Fiserv solutions bring the user-friendly features of leading consumer Web sites to online bill pay, creating a rich user experience that delivers just-in-time content and intuitive navigation.
Payments made easy
Billing and Payment Solutions from Fiserv have an intuitive user interface that makes it easy for consumers and businesses to pay their bills, view their e-bills, and maintain complete control over their financial activities. Our solutions present consumers and businesses with just-in-time, relevant information for each biller, such as recent and pending payments and biller information. Other benefits include premium real estate that drives e-bill awareness and adoption, as well as recurring payments awareness and setup. Also, with the account-to-account transfer option, your customers can move money conveniently between accounts at two different financial institutions. You may choose the option to assess fees for incoming or outgoing transfers.
Extensive e-bill offering
With Fiserv solutions, consumers and businesses can receive electronic delivery of their bills from hundreds of companies through your secure online channel. Customers are notified about the availability of e-bills in multiple areas of the application, and they can sign up easily with just a few clicks. Offering e-bills to your customers makes it easier and more convenient for them to pay all of their bills from your site rather than using multiple biller sites that have unique login requirements.
Relying on the customer experience
Fiserv develops new product features and enhancements based on extensive voice of customer input through tools such as surveys, focus groups and usability testing to ensure that the delivered solution provides the best customer experience. In addition, we have received industry awards for our intuitive user interface that presents just-in-time information and tasks to consumers, thus enhancing their overall bill pay experience and increasing loyalty to their financial institutions.
Make it easy for your customers to do business with you and they're more likely to remain loyal. In addition to delivering a premium user experience that encourages consumer adoption and usage, Electronic Billing and Payment Solutions provide reliability, quality and security, combined with flexible service and unrivaled support.
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