You may never need a deposit slip ever again, because we’re making it ridiculously easy to deposit a check from virtually anywhere.
As financial institutions focus on increasing customer deposits, ease and convenience have to be part of the equation. How can you get more customers to deposit more money into your institution, while reducing the cost of check handling and fraud?
You make the process as easy, convenient, reliable and secure as possible. In our view, the best way to do this is through a solution capable of handing any “source” of deposit via a single platform — a platform that not only processes deposits efficiently but also raises flags on possible check fraud and other suspicious activity.
Our Source Capture Solutions® deliver the precise image, data capture and security requirements for each capture site. It doesn’t matter whether deposits are made at the branch front counter, through an ATM or from a customer’s business, home or smart phone. And, we are the only provider to have both in-house and outsourced branch, merchant, teller, ATM, consumer and mobile deposit capture all on a common web platform.
Richard runs a leading Atlanta event planning firm — a job that has him overseeing large-scale events and conferences for global organizations. To pull off a successful event, Richard must be able to pay vendors and suppliers in advance. Cash flow is critical. His office staff relies on Consumer Source Capture™ from Fiserv to deposit checks into the business account using a simple scanner and online banking. Though Richard is constantly on the road, he’s assured that needed funds are always available.
Across town, Josh is a recent high school graduate who just received a couple of gift checks from relatives. While he sits in his car waiting for his girlfriend, he photographs the checks with his iPhone® and deposits them electronically into his savings account using his bank’s mobile capture app, which uses Mobile Source Capture™ from Fiserv.
And at the bank that serves Richard and Josh, the Fiserv Transaction Content Manager is automating or eliminating the steps that Allison used to have to take to process remote deposits. As a result, her bank has reduced the large-file import process from two hours to just 15 minutes. Cash letters go out sooner. Plus, with the Fiserv Image Content Manager tied to Transaction Content Manager, Allison can stop the automated review process to inspect questionable items; return unusable check images to the correspondent bank; and ensure the accuracy of customers’ account statements. Deposit Review helps her get a clear view of all incoming deposits to quickly identify any issues and flag duplicate items.
We’re not done.
There’s no telling what kind of devices we’ll all be using to deposit our money in the future. One thing is for sure...Fiserv will be making that process more convenient and efficient.
