Analytics and Business Intelligence
Analytics and Business Intelligence from Fiserv can help you harness the power of data in your business systems to improve decision-making, manage cost proactively, drive revenue growth and handle customer attrition.
In a highly uncertain business environment, your success depends on how quickly your financial institution can adapt to market dynamics, emerging technologies and changing economic realities. Having access to valuable market, competitor and customer information via a robust business intelligence (BI) framework facilitates effective planning and strategizing, resulting in improved business performance and productivity.
Fiserv offers a variety of data management and analytics services to help you consolidate and transform data into critical business insights to improve decision-making, financial management, regulatory compliance and customer service. We have extensive analytics experience in banking, payments, lending, wealth management, and risk and compliance.
Our portfolio of Analytics and Business Intelligence services spans:
- Data management
- Operations management
- Risk management
- Customer management
- Strategic management
Our flexible analytics delivery models include:
- Custom analytics and business intelligence solutions
- Packaged analytics solutions that integrate easily with core banking solutions
- Analytics powered through channels
We combine sophisticated analytical solutions with a deep understanding of banking and financial industry business models to deliver real insights and results.
Our innovative analytics solutions have helped clients find ways to:
- Drive higher product penetration using cross-sell predictive models
- Identify key triggers of customer attrition by mining customer transaction behavior
- Analyze loyalty programs for debit card customers and devise strategies to increase utilization and profitability
- Migrate paper-based payments to digital forms like online bill payment and person-to-person payments (P2P) transfers
- Increase online and mobile banking usage by channel behavior analysis
- Make smarter credit line decisions by factoring customer risk profiles
- Cost-effective global delivery: From our centers in the United States, India and Costa Rica, we can provide an optimal mix of on-site, nearshore and offshore associates including statistical modelers, business analysts, database administrators, IT analysts and more
- Global data management and business intelligence consulting: With capabilities in the leading ETL and business intelligence tools, we can help you extract, capture, cleanse, and aggregate data as the enabling foundation for further analysis
- Predictive intelligence dashboards: We use data from your business processes to create interactive dashboards that provide a complete view of profitability and risk by customer, product and channel. Our dashboards help you manage operations and assess risk more effectively
- Custom analytics solutions: Whether your focus is on revenue augmentation or cost optimization, we can design a custom analytics solution that will enable you to achieve your business objectives
For more information on Analytics and Business Intelligence and other solutions from Fiserv, call us at 800-872-7882 or Contact Us.