Business Technology Services
Business Technology Services from Fiserv include global IT, business process outsourcing (BPO) and infrastructure services. We help you manage, customize, integrate, test and support banking and financial processing systems to gain operational efficiency and improve customer experience.
The stakes and the hurdles for technology evolution and business transformation in the financial services industry have never been higher.
- Increased competition, new customer channels and mobile technologies require rapid application upgrades
- Compliance with stringent industry regulations and reforms such as AML, Sarbanes-Oxley, Dodd-Frank and the Basel Accords challenges resource-strapped IT departments
- Software failures exact a high price in lost revenue and customer loyalty
- Increased complexity of IT systems means that maintenance costs and systems integration are major challenges
Is the constantly evolving technology landscape challenging your IT infrastructure availability, data security, regulatory compliance program and budget? Does it demand the expertise of IT professionals with product, domain and industry knowledge? If yes, we can help you navigate this new era with IT and business process outsourcing options that create real value and results. As a leader in financial services technology, Fiserv is uniquely positioned to help you solve problems and meet business demands.
Your success in the neo-global economy depends on the speed with which your business can adapt to market dynamics, emerging technologies and new economic realities. Our Business Technology Services help financial institutions increase agility, control operational spending and invest in technology innovation. These innovative IT-enabled solutions and proven methodologies provide an effective response to business challenges.
Business Technology Services offer a complete range of IT and BPO services for the financial services industry including:
- Managed application services
- Application development and systems integration
- Testing services
- Remote infrastructure management
- Business intelligence
- Business process outsourcing
Whether you are seeking a complete application management solution or specific services to augment your staff, Fiserv will work with you to design a customized approach to meet your business needs enabling you to enhance return on investment (ROI) and reduce total cost of ownership (TCO) across the enterprise for that competitive edge. Quality IT services from Fiserv complement our information management and electronic commerce systems expertise enabling you to leverage the benefits of outsourcing, so that you focus on your core business.
With Business Technology Services from Fiserv, your organization can:
- Shift from traditional outsourcing models to next-generation delivery
- Consult with Fiserv professionals who have extensive experience developing, testing and supporting industry-leading financial services technology products and services
- Rely on round-the-clock access to well-qualified and cost-effective workforces based in our United States, Costa Rica and India delivery centers
- Quickly scale teams up or down to meet changing business needs
- Be rest assured that our ISO 27001, PCI DSS, SAS 70, and ISO 9001: 2008 certified delivery centers meet the most stringent requirements for security and data privacy
More than 16,000 financial institutions and businesses worldwide trust Fiserv to help them solve complex business challenges. We combine deep domain expertise with many years of IT services experience to deliver high-quality outsourcing services not as a third party, but as a seamless extension of your business.