Lending

With loan management expertise and life-of-loan support that streamlines every part of the lending process, Fiserv strengthens the customer experience, manages risk exposure and boosts profitability.

Sound decision making and speed are paramount in the lending business. You need solutions that streamline the loan management process so you can close, manage and service loans more quickly and efficiently. This requires comprehensive, end-to-end lending solutions that automate and consolidate lending processes so you can boost your efficiency and reduce transaction costs.

But faster, more efficient processes are just the beginning. Whether you're a high-volume lender, community bank, credit union, loan servicer or captive auto lender, you also need the tools to provide excellent customer value and minimize organizational risk. With the right combination of lending services and integrated technology solutions, you can deliver top-quality customer service while enjoying the peace of mind that comes with real-time processing and risk management.

Our Solution

Whether you're doing mortgages; home equity loans and lines of credit; installment, auto or small business loans; or captive financing, Fiserv provides real-time solutions that automate and consolidate the workflows and processes associated with underwriting, processing and servicing loans.

Lending Solutions from Fiserv increase consistency across all aspects of the lending process and consolidate back-office functions. Features such as rules-enabled workflows, task and document tracking, and paper-free loan processing will help you save resources, maximize profitability and enhance borrower satisfaction. Several highlights of our Lending Solutions include:

• Single-platform origination and servicing solutions eliminate redundancies from product to product and enable regulatory updates enterprise-wide
• Improved tracking and accounting across loan portfolios reduces risk associated with defaults
• Significant increases in transaction speeds make it possible to book a loan, post a payment and sell to an investor in the same day
• Real-time borrower snapshots allow quicker reaction to changing markets and consumer expectations
• Graduated electronic lending options enable adoption at a pace that suits business requirements
• Flexible outsourcing choices help scale quickly based on organizational fluctuations

Benefits

Our end-to-end solutions enable you to improve the speed and efficiency of closing, managing and servicing loans, while minimizing lending risk. Here are just a few of the benefits to you:

• Grow customer relationships: Our loan management systems support every aspect of customer relationship management. We also provide valuable insights and consolidated views of customer needs and credit-worthiness
• Reduce risk and regulatory exposure: Our solutions simplify reporting and regulatory compliance efforts, making it easy for you to satisfy governance policies, while also providing risk analysis and added protection against defaults
• Increase productivity: With superior research tools and automation of manual processes such as routing, tracking and notifications, Fiserv helps lenders save time and money with each transaction
• Effectively manage operations: Our lending platforms house and administer all critical information about the loan from a central location, enabling you to instantly share loan information internally and externally, regardless of the type of loan or number of loan stipulations