Health & Fitness

Whether you need a full suite of fitness management software, an electronic funds transfer (EFT) system or an outsource partner to handle billing and member services, Fiserv has solutions to boost the operational fitness of your health club.

Helping your members meet their fitness goals requires more than just a well-equipped facility. It requires orchestration of dozens of operations and back-office processes. Finding the most efficient and cost-effective means of managing these operations and billing tasks is critical to the long-term health and profitability of your club.

With solutions for point of sale (POS), billing and payment, member check-in and management, member self-service, electronic funds transfer (EFT) and more, Fiserv has the club management software solutions to lighten your load, lower your costs and increase member satisfaction.

Our Solution

Fiserv offers a number of customizable solutions to meet the needs of your fitness center:

• Full-service fitness club management software suite: Increase operational productivity and profitability with out-of-the-box tools to manage member check-in, scheduling, billing, sales and prospecting activities, and integrated POS credit card processing. You can easily add modules for member self-service, locker management, nursery monitoring, gift card purchase/redemption and scheduling to increase your competitive edge
• Affordable EFT processing: With EFT processing you'll automatically collect membership dues in full, on the due date, for deposit directly into your account. Because EFT reduces invoicing expenses, postage and late payments, you'll dramatically decrease your overall billing costs. Reconciliation is quick and easy
• Outsourced full-service billing and member services: Rely on our professional staff to manage your billing processes at a lower cost than hiring your own staff. Data is synched in real time: new contracts, additional services, visits, club charges and member changes hit the system immediately, with no additional process on your part. Our experts perform due diligence billing research to limit your risk from memberships in default. We'll also run your call center, courteously and efficiently, resolving member inquiries and billing issues

Benefits

With our Club Solutions you'll get market-leading technologies to ease your management burden without giving up control of your policies and data. Here are just a few of the benefits you can expect:

• Reduce health club billing costs
• Get paid faster
• Increase employee productivity
• Reduce operational and payroll costs
• Improve customer service
• Offer enhanced member services