Teller for Premier
Teller for Premier® from Fiserv helps improve face-to-face customer interaction by enabling staff to perform transactions quickly and accurately. Easy to use, this solution also reduces the time and cost of new employee training.
Through Teller for Premier, tellers can access the Premier core database and view a customer’s entire portfolio, including checking and savings accounts, certificates of deposit and loans. Teller for Premier is also integrated with Director™, the electronic document management suite from Fiserv, to enable the quick retrieval of customer document archives. Having access to key data directly from their workstations helps staff deliver fast, thorough customer service.
Teller for Premier also offers strict security features and customer activity analysis.
- In-depth customer information: Teller for Premier automatically displays information for a customer’s accounts when a teller enters the account number during a transaction. The teller can quickly assess which additional products or upgrades might interest the customer
- Automated data exporting: When the first teller logs in to Teller for Premier at the start of a processing day, the cash position totals from the previous business day are automatically exported to Director for archiving purposes
- OFAC verification options: Verification processes mandated by the Office of Foreign Assets Control (OFAC) can be performed automatically as part of specific transactions, or performed manually, independent of a transaction
For more information on Teller for Premier and other solutions from Fiserv, call us at 800-872-7882 or Contact Us.