Branch Banking
The groundbreaking technology in our branch banking solutions provides unprecedented opportunities to enhance customer relationships through simplified banking processes.
These solutions support automated online account acquisition, customer experience optimization, cross-selling opportunities, teller access to a broad range of customer information and more. They also help your financial institution lower costs through reduced staffing needs.
What We Offer
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Business Process Manager
This secure process management solution helps your financial institution provide a positive, productive experience that strengthens relationships with new customers.
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Card Services for Premier
Fiserv is one of the fastest-growing and most technologically advanced providers of card services, including ATM and debit services. Card Services for Premier® from Fiserv provide superior integration that streamlines processes for your staff and enhances the customer experience.
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Collections for Premier
Collections for Premier® from Fiserv can help financial institutions improve their recovery rate on delinquent accounts. This solution provides a real-time, comprehensive view of your customer relationships for a range of products, including past-due loans, overdraft lines of credit, and overdrawn deposit accounts.
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ConvergeIT: IVR
ConvergeIT®: IVR from Fiserv enables you to build customer satisfaction by offering more services through your audio response channel. This flexible, interactive voice response system streamlines your telephone banking channel.
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ConvergeIT: VoIP
ConvergeIT®: VoIP from Fiserv is the only VoIP (voice communications over an IP network) system designed for and integrated with Fiserv account processing systems. The powerful and easy-to-use phone system can help you enhance service, integrate business continuity services, reduce operating costs, unify branch operations and improve efficiencies.
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Integrated Teller
Tellers need superior technology that will assist them in providing top-notch service in every interaction they have with customers. Integrated Teller from Fiserv gives them access to all the customer information they need.
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Telephone Banking
Banking through the telephone is an easy, efficient means of accessing account information and making transactions. This solution from Fiserv gives customers the convenience they seek.
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Teller for Premier
Teller for Premier® from Fiserv helps improve face-to-face customer interaction by enabling staff to perform transactions quickly and accurately. Easy to use, this solution also reduces the time and cost of new employee training.
