Safe Deposit Box for Cleartouch
Safe Deposit Box for Cleartouch® from Fiserv is an integrated inventory management solution to help maximize box rentals and increase customer relationships.
Overview
Safe Deposit Box delivers unique integration with the tools you use every day. Safe Deposit Box information is viewable right from the customer profile screens, box rentals are set up in the account opening process, payments are made and the general ledger is updated real-time. You benefit from consistent navigation, ease-of-use, and role-based access and security that is part of Cleartouch.
Inventory Management
Rented and vacant boxes are easily managed in a real-time environment. Safe Deposit Box supports and automates all aspects of safe deposit box processing, including managing payments and delinquencies, box availability and rental, billing and autodebiting customer accounts, promotional box discounts, general ledger posting, surrendering boxes, box rebates, tracking box access, life-to-date box history, history comments, and waiting lists. Safe Deposit Box also supports various box price structures per branch location and miscellaneous fee options, including box drilling, key deposit, key replacement and late charges. Payment options include both anniversary and set billing dates.
Maximize Customer Relationships
By adding safe deposit boxes to your list of product selections and workflow procedures within the new account process, you won’t miss an opportunity to cross-sell a safe deposit box during a new account session. You also have the ability to search for available boxes and open the selected box within a new account session.
Features
- Enjoy the advantages of real-time: Payments processing, box history and waiting lists are all tracked and reported in real time
- Consolidated reporting: Safe Deposit Box information is captured in iVue® for consolidated reporting of customer relations and inventory analysis
- Better customer service: Cleartouch integration gives your staff easy access to the payment and inventory information your customers request
For more information on Safe Deposit Box for Cleartouch and other solutions from Fiserv, call us at 800-872-7882 or Contact Us.
