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Branch Banking

The groundbreaking technology in our branch banking solutions provides unprecedented opportunities to enhance customer relationships through simplified banking processes.

These solutions support automated online account acquisition, customer experience optimization, cross-selling opportunities, teller access to a broad range of customer information and more. They also help your financial institution lower costs through reduced staffing needs.

What We Offer

  • Activities for Cleartouch

    ActivitiesSM for Cleartouch® from Fiserv provides integrated management of customer contacts and requests. Activities gives you workflow management tools for automating business processes and provides the capability to track customer interactions.

  • ConvergeIT: IVR

    ConvergeIT®: IVR from Fiserv enables you to build customer satisfaction by offering more services through your audio response channel. This flexible, interactive voice response system streamlines your telephone banking channel.

  • ConvergeIT: VoIP

    ConvergeIT®: VoIP from Fiserv is the only VoIP (voice communications over an IP network) system designed for and integrated with Fiserv account processing systems. The powerful and easy-to-use phone system can help you enhance service, integrate business continuity services, reduce operating costs, unify branch operations and improve efficiencies.

  • Customer Source for Cleartouch

    Customer SourceSM for Cleartouch® from Fiserv provides customer-centric tracking designed to help you manage relationships and grow your business.

  • New Accounts for Cleartouch

    Built for performance and high-touch service, New Accounts for Cleartouch® from Fiserv starts with the customer not the account.

  • Next Multi-Channel Marketing for Cleartouch

    Deliver targeted product offers and service messages at every customer contact point.

  • Relationship Pricing for Cleartouch

    Reward your customers for banking with you.

  • Telephone Banking

    Banking through the telephone is an easy, efficient means of accessing account information and making transactions. This solution from Fiserv gives customers the convenience they seek.

  • Teller for Cleartouch

    Fast, accurate and consistent service is expected, but not always delivered. Teller for Cleartouch® from Fiserv provides the techniques and technology you need to make sure your customers receive personal and efficient service – every time, at any branch.