Now more than ever, clients are looking to improve their digital operations and increase efficiency. Intelligent Automation Technologies, now part of Infinite, can help.
Our strategy is to incorporate complementary technologies, including robotic process automation (RPA), machine learning and AI to deliver business operational excellence and resilience for our clients. From labor capacity creation and improved client experience to new products and services, Intelligent Automation Technologies can optimize your digital transformation.
Intelligent Automation Technologies Journey
Five key steps for a successful Robotic Process Automation implementation
Utilizing best practices, Fiserv has identified key steps to help ensure Robotic Process Automation delivers value to your organization. Hear more about this in our recent webinar.
Automation Roadmap
The Right Process
Best-Fit Tools
Robust Development Approach
Manage Operations
Robotic Process Automation Automates Highly Manual and Repetitive Processes – Freeing Up Capacity
Performing the actions of a human, Robotic Process Automation can interact with multiple systems and automate processes of different complexity levels. We have outlined many use cases and tasks where Robotic Process Automation can help in the following areas. In many cases we have pre-built bots to accelerate time to market.
Pre-Built Bot Solutions
Core Systems
Integrate manual processes with the account processing solutions from Fiserv or third party
Cards, Loans and Deposits
Free up staff by assisting in loan onboarding, payoff quotes or create cases for block card requests
Fraud and Risk
Speed up fraud and due diligence processes reporting, manual data capture using OCR and AML techniques
Software Third Party
Automate tasks that involve logging into third-party solutions
Maintenance and Administration
Member services, customer updates and employee tasks
HR and IT
Streamline everything from automating employee email notifications, onboarding process, to scanning of documents for verification
We are increasing efficiency by automating repetitive manual processes such as updating accounts, enrolling services and new hire onboarding with Robotic Process Automation from Fiserv. The bots automatically do the work for us not only in faster time, but without human errors.
The Fiserv team has been great to partner with on our RPA journey. They are proactive, knowledgeable and committed to our success.
Adrian S. Darmawan, EVP, Chief Technology Officer, First Foundation Bank
Want to learn more about Robotic Process Automation or jump start your journey?
Listen to our recent webinar on the Systems Integration Services Power Series.
Webinar: Driving Efficiency With Robotic Process Automation
In this short webinar, leaders for the Bank of Princeton and Fiserv talk about the challenges and opportunities associated with implementing a robotic process automation (RPA) solution. Learn how RPA helped the bank improve efficiency and drive results.
Innovative technologies and cloud-based software architectures require new testing approaches. Intelligent Automation Technologies improves time to market, performance and efficiency with Testing Services.
Have a question for us?
For more information on Fiserv solutions, call us at 800-872-7882 or click below.
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