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Statements

Increase the power of customer touch points by transforming your statements into a dynamic marketing and educational tool that drives results and saves money.

Overview

With every statement delivered, you have your account holder's focused attention. Research shows that 95% of transactional documents are opened and read1 and that the average consumer spends up to six minutes reviewing their statements2. Isn't it time you maximized this opportunity to increase revenue and improve satisfaction?

Fiserv is an industry leader in statement composition, production and delivery. Leveraging our expertise and sophisticated content management tools, we can help you:

  • Combine transactional data with targeted promotional messaging to improve response rates and generate revenue through cross-sell efforts
  • Personalize content, graphics and images to an individual level
  • Reduce costs by combining information going to a single household and eliminating separate marketing or information mailings
  • Minimize programming needs, eliminate investment in new technologies and reduce postage costs
  • Increase e-adoption rates by using our best practice strategies

Features

  • Integrated print and electronic document delivery – We handle both your paper and electronic statements and help you migrate customers from paper to e-delivery
  • Creative document design – Create more effective and compelling statements to improve readability and customer satisfaction
  • Targeted messaging – Combine transaction information with promotional and educational messaging, personalized to individual customers or groups, to motivate desired behaviors and cross-sell products and services
  • Statement Advantage™ – Innovative formats that incorporate our best-in-class composition experience
  • Integrated print and electronic document delivery
    • Tier III Data Centers
    • SSAE 16
    • Visa®, MasterCard®, Discover® and American Express® certified
    • PCI compliant
    • TruSecure certification

For more information about our Statement Composition, Production and Delivery services, contact us at 866-963-4877 or at getsolutions@fiserv.com.